FREQUENTLY ASKED QUESTIONS

General

Do I need to create an account?
While creating an account isn’t necessary for navigating through the site, an account is required for getting the full experience of the Networking and Connecting site! When signed in, you are able to contribute to the site by creating listings for events, networking groups, facebook groups, and collaborative spaces. If you are an attendee of any of these listings, you are able to leave reviews as well.
How do I create My Account?

There are two ways to register for your account:

  1. From the home page, click the drop-down arrow in the top right corner of the page next to “My Account”. Then, click the Register link on the bottom right corner of the Sign In box that appears.. You will then land on the Sign In and Sign Up page. Fill out your Full Name, Email, Password, and Confirm Password in the Sign Up section on the left. When all information is entered, click Register.
  2. You may land on a “Login” page while you are trying to complete actions in the site. When you land on this page, fill out the Sign Up section of the page to create your account. Fill out your Full Name, Email, Password, and Confirm Password in the Sign Up section on the left. When all information is entered, click Register.
How do I sign up for a newsletter/notification of upcoming workshops?

From the home page, click the drop down arrow in the top right corner of the page next to “My Account”. A “Sign In” box will appear. Fill in your Email and Password and click Sign In.

What if I forget my password?

In the Sign In page, you will see a “Forgot Password?” link. Click the link and it will bring you to the Forgot Password section. Type in your email address and click the Get New Password button. You will then receive an email with instructions for resetting your password. Follow the instructions and you’ll be able to sign back into your account in no time!

 

How do I change my profile picture and/or cover photo?

Make your profile stand out by adding a profile picture and cover photo! From any page on the site, click the My Account link in the top right corner. Then, click your name to view your account. (If you are not signed in, you will need to sign in first and then follow the steps above.) You will then arrive at your My Account page.

  1. To change your profile picture: hover over the bottom of your profile picture and click the Update button.The Change your photo box will appear. Click the Upload Avatar button and choose a photo from your computer with a max size of 128MB. Your photo will load and then you will drag the crop box to the desired size and position. Once you have the crop set, click the Apply button to set your profile picture..
  2. To change your cover photo: hover over camera icon in the top right and click the Update Cover Photo button that appears.The Change your cover photo box will appear. Click the Upload Banner button and choose a photo from your computer with a max size of 128MB. Your photo will load and then you will drag the crop box to the desired size and position. Once you have the crop set, click the Apply button to set your cover photo.
How to sign up for the newsletter?

Scroll down to the very bottom of the page when you are on the Home page or About page. You will see a Join the Newsletter section. Enter your Name and Email Address and click the Get the Newsletter button to sign up. You will receive a Welcome email within 1-2 business days.

How do I get notified of upcoming workshops, group courses, or online courses?

Make your profile stand out by adding a profile picture and cover photo! From any page on the site, click the My Account link in the top right corner. Then, click your name to view your account. (If you are not signed in, you will need to sign in first and then follow the steps above.) You will then arrive at your My Account page.

  1. In the Workshops section, click the purple Get Notified button. Fill out your Name and Email address and click the purple Get On The List button. Within a few minutes, you will receive a Confirmation Email where you will be asked to confirm your subscription. To receive future notifications, you must confirm your subscription by clicking the “Confirm My Subscription” button in the confirmation email you receive.
  2. In the Courses section, find the course you are interested in and then click the Get On The List button. Fill out your Name and Email address and click the purple Get On The List button. Within a few minutes, you will receive a Confirmation Email where you will be asked to confirm your subscription. To receive future notifications, you must confirm your subscription by clicking the “Confirm My Subscription” button in the confirmation email you receive.

Networking and Connecting Directory for Users

How do I search using the Directory?

The directory can be used to find listings for Events, Networking Groups, Facebook Groups, and Collaborative Spaces. To get to the directory, click Directory from the site navigation bar. To search, fill out as much search criteria as you choose and click the Magnifying Glass icon.

 

How do I narrow my search results?

Use the search criteria to narrow your results by listing type, date, listing category, keyword, and location. Any search criteria fields populated will be used to narrow the search results. Click the Gear icon to display the advanced search criteria fields “Search by Distance” and “Time”. You can also adjust your location search criteria by clicking the Compass icon near the zip code field. Here, you can check the “Near Me” box or toggle to the distance from me you prefer. To quickly search by category only, use the “Popular Categories” section below. First, identify which listing type categories you want to see. Then, click the category you’d like to search by.

How do I add a listing for a collaborative space?

First, make sure you are logged in! See the “How do I sign into My Account?” FAQ if you need help signing in. Once you are signed in, hover over the Directory button located in the site navigation bar. Hover over the Add a Listing button that appears in the drop down. Click “Collaborative Space” from the dropdown that appears and you will be brought to the Add Collaborative Space page. Fill out all required fields marked with an asterisk (*). The more details you fill out, the better your listing will look! Check the box for Please Accept Our Terms And Conditions and then click the purple Review Your Listing button. You now are able to view your listing exactly how it will be appear on the website. Either, click the Go Back and Edit to make adjustments to your listing or if you are ready, click the purple Publish button to submit your listing. If you want to exit out completely and abandon your listing without publishing, you can click the Cancel button. When published, you will land on the Successful Listing page. Here, you can click the View My Submitted Information link to go back to your listing for further review. If you then decide that you need to edit the post, you can click the Edit this Post link.

How do I add a listing for a networking group?

First, make sure you are logged in! See the “How do I sign into My Account?” FAQ if you need help signing in. Once you are signed in, hover over the Directory button located in the site navigation bar. Hover over the Add a Listing button that appears in the drop down. Click “Networking Group” from the dropdown that appears and you will be brought to the Add Networking Group page. Fill out all required fields marked with an asterisk (*). The more details you fill out, the better your listing will look! Check the box for Please Accept Our Terms And Conditions and then click the purple Review Your Listing button. You now are able to view your listing exactly how it will be appear on the website.Either, click the Go Back and Edit to make adjustments to your listing or if you are ready, click the purple Publish button to submit your listing. If you want to exit out completely and abandon your listing without publishing, you can click the Cancel button. When published, you will land on the Successful Listing page. Here, you can click the View My Submitted Information link to go back to your listing for further review. If you then decide that you need to edit the post, you can click the Edit this Post link.

How do I add a listing for an event?

First, make sure you are logged in! See the “How do I sign into My Account?” FAQ if you need help signing in. Once you are signed in, hover over the Directory button located in the site navigation bar. Hover over the Add a Listing button that appears in the drop down. Click “Event” from the dropdown that appears and you will be brought to the Add Event page. Fill out all required fields marked with an asterisk (*). The more details you fill out, the better your listing will look! Check the box for Please Accept Our Terms And Conditions and then click the purple Review Your Listing button. You now are able to view your listing exactly how it will be appear on the website.Either, click the Go Back and Edit to make adjustments to your listing or if you are ready, click the purple Publish button to submit your listing. If you want to exit out completely and abandon your listing without publishing, you can click the Cancel button. When published, you will land on the Successful Listing page. Here, you can click the View My Submitted Information link to go back to your listing for further review. If you then decide that you need to edit the post, you can click the Edit this Post link.

How do I add a listing for a Facebook group?
First, make sure you are logged in! See the “How do I sign into My Account?” FAQ if you need help signing in. Once you are signed in, hover over the Directory button located in the site navigation bar. Hover over the Add a Listing button that appears in the drop down. Click “Facebook Group” from the dropdown that appears and you will be brought to the Add Facebook Group page. Fill out all required fields marked with an asterisk (*). The more details you fill out, the better your listing will look! Check the box for Please Accept Our Terms And Conditions and then click the purple Review Your Listing button. You now are able to view your listing exactly how it will be appear on the website.Either, click the Go Back and Edit to make adjustments to your listing or if you are ready, click the purple Publish button to submit your listing. If you want to exit out completely and abandon your listing without publishing, you can click the Cancel button. When published, you will land on the Successful Listing page. Here, you can click the View My Submitted Information link to go back to your listing for further review. If you then decide that you need to edit the post, you can click the Edit this Post link.
What is "Claim a Listing?
On each listing, you will see the profile picture and name of the user that owns the listing. If you only see a picture of a silhouette and no name of the user, you will see a “Claim?” button. This means the listing was created by the Networking and Connecting site and is available to be “Claimed” by the actual owner or host of the listing. The owner of the site is able to add additional listing details and make any desired edits or enhancements to the listing.

Networking and Connecting Directory for Owners of groups/events/spaces

How do I "claim" a listing?

Go to the listing you wish to claim. Click the “Claim?” button. If there is not a “Claim?” button, the listing is already owned by someone else. If you think this is a mistake, please email us at hello@networkingandconnecting.com and we will review the listing for you. After clicking the “Claim?” button, the Claim Listing box will appear. Fill out the form and click the Send button. This will send a Claim Request to us. We will review your request and accept or reject your request within one business day via email.

How can I enhance my listing?
Add an Event Photo

1. For best quality, use a photo with a 4:3 size ratio such as 640×480 or 800×600

2. Make sure your profile picture is up to date too! People like to see who is hosting the event, not just a bland silhouette icon.

Add or Review Tag Keywords

3. Tag Keywords are searchable words that are linked to your listing. Add Tag keywords while creating your listing by typing each Tag keyword separated by a space in the Tag Keyword section of the create a listing. Keep in mind, you are limited to 40 characters for all of your tags and spaces.

Select or Review Categories

4. You are required to have at least one category in your listing, but adding additional categories that are applicable to your listing are another way people can find your listing. After adding the first Category to your listing, another “Select Category” dropdown menu will appear where you are able to select another category. If you have multiple categories, you will need to select the “Default Category” for the listing by click on the radio button for the category you choose.

Links to Social Media sites

5. There are many fields that are not required to publish your listing but are great ways to attract people to your company website and Social Media platforms. Add your company Email, Website, Twitter, Facebook, and Instagram links to your listing to drive additional traffic to your company sites.

How do I get to My Listings?

From the home page, click the My Account link in the top right corner. Then, click your name to view your account. (If you are not signed in, you will need to sign in first and then follow the steps above.) You will then arrive at your My Account page. On the bottom you will see a “My Listings” section. Here you can click the type of listing you are looking to view. After clicking the listing type, all listings you have created under that listing type will appear.

How do I maintain my listings?

The following maintenance actions can be completed when viewing a particular listing in your “My Listings” (see “How do I get to My Listings”? FAQ for how to get here),

  1. Upgrade Listing: When viewing your listing, you will see a “Upgrade Listing” link below the listing title. Click the link and you will land on the Edit Listing page. Upgrade your listing by changing the selected package and then follow the same steps as you followed to create the listing to re-publish with the new edits.
  2. Edit: When viewing your listing, you will see a “Edit” link below the listing title. Click the link to edit your posting. Make your changes and then follow the same steps as you followed to create the listing to re-publish with the new edits.
  3. Delete: When viewing your listing, you will see a “Delete” section listed below the listing title. If you wish to delete your listing, click the “Delete” link. A popup will appear asking you if you are sure you want to delete your listing. Press “OK” to delete or “Cancel” to cancel.
  4. View Publish Status: When viewing your listing, you will see a “Status” section listed below the listing title. Here you are able to see if the listing is Published or Awaiting Approval.

Video Tutorials

How to use the directory

How to add an event to the directory

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